Rail&Fly

The most frequently asked questions

How do you book a Rail&Fly online ticket?

Want to take a convenient train to the airport for your flight? If so, step 2 of the booking process gives you the option of booking a Rail&Fly online ticket.

  • Enter your preferred departure and arrival stations under "Additional services" > "Rail & Fly".
  • Now choose whether you wish to buy a train ticket just for the outgoing journey or for both the outgoing and the return journey. The ticket can only be booked for the group as a whole, not for individual passengers. Infants up to two years of age travel free of charge if accompanied by their parents or grandparents.
  • Please enter the contact information associated with one passenger's ID card (BahnCard, EC or credit card) for identification on the train. This information is not collected for the purpose of paying for the tickets.
  • You will receive an email from us with your booking confirmation and a link.
  • Click on this link to print the Rail&Fly online ticket (we regret that it is not possible to post this to you.)

For information about the scope of validity, read this FAQ.

Already completed your booking, but want to go back and add the ticket? You will find useful information about booking additional services at a later date here.

Attention:
It is not possible to book Rail&Fly online tickets at germanwings.com for flights operated by our partner airlines.

 Note:
Does your booking have an etix® ticket number? Did you book a Germanwings flight through one of our partner airlines or your travel agent? If so, please contact the relevant airline or travel agent to ask about this.

Can I add services to my booking later?

Yes, you can edit your booking and add the following extra services up to 30 minutes before departure, whether you do it online, on your mobile phone, by phone or at one of our airport counters:

  • Regular, excess and special luggage (golfing equipment, bicycles and sports equipment such as surfboards, snowboards, bodyboards, diving gear, and sail and hang gliders)
  • Transport of pets
  • Seat reservations
  • Boarding and disembarking assistance for hearing or visually impaired passengers and travellers with restricted mobility
  • Boarding with a wheelchair
  • Assistance for passengers with restricted mobility from check-in to the aircraft, including assistance with steps to aircraft
  • Train connections to airport

Please be aware that space restrictions prevent us from transporting unlimited amounts of special baggage. Once our space is used up, you will no longer be able to select this service.

Fare upgrade

Up to 72 hours before departure, you can still upgrade your fare by telephone or at our counters. There will be no processing charge if you do this by phone.

Note: Do you have an etix® ticket number instead of a booking number? Did you book your Germanwings flight through a travel agent or one of our partner airlines? Did you book a flight with a partner airline at germanwings.com? If so, please contact the relevant airline or your travel agent.
 

Can I add Rail&Fly online tickets to an existing booking?

Yes, you can edit your booking at a later date in the "My flight" area. It is also the case here that tickets can only be bought for all travellers, not for individual group members.

Further information on booking additional services at a later date can be found here.

Attention:
Unfortunately, it is not possible to book Rail&Fly online tickets at germanwings.com for flights operated by our partner airlines.

 Note:
If your ticket has an etix® ticket number or if you have booked a Germanwings flight with one of our partner airlines or in a travel agency, please contact the relevant airline or your travel agency regarding this matter.

For which flights can I book a Rail&Fly online ticket?

Validity

  • Rail&Fly tickets may only be bought online and for international flights either departing from or arriving in Germany.
  • The Rail&Fly offer is not valid for domestic German flights, connecting flights or flights to and from Amsterdam, Brussels, Paris, Salzburg, Vienna or Zurich.
  • Train tickets may only be booked for routes that are paid for in euros.

Attention:
Rail&Fly online tickets unfortunately cannot be booked at germanwings.com for flights operated by our partner airlines.

 Note:
If you have an etix® ticket number or if you have booked a Germanwings flight with one of our partner airlines or in a travel agency, please contact the relevant airline or your travel agency in connection with this matter.

How will I receive my Rail&Fly online ticket?

After you have booked your Rail&Fly online ticket, you will receive an email confirmation from us. This email will contain a link to your ticket. Clicking on the link will open the ticket as a PDF file in A4 format. You can then simply print the ticket out or save it to your computer. Unfortunately, we are unable to send tickets out in the post.

 Note:
If your booking consists of an etix® ticket number and/or a Germanwings flight booked via one of our partner airlines or through a(n) (online) travel agency, please contact the respective partner airline or travel agency to book Rail&Fly tickets.

Can I change or cancel my Rail&Fly online ticket?

No. Rail&Fly tickets cannot be changed, cancelled, refunded or transferred.

If you have any further questions, please give us a call. Our competent call center employees are on hand to advise you at any time.

 Note:
If you have an etix® ticket number or if you have booked a Germanwings flight with one of our partner airlines or in a travel agency, please contact the relevant airline or your travel agency with any questions you may have about your Rail&Fly ticket.

What are the technical requirements for buying an online Rail&Fly ticket?

You will need:

  • a printer
  • white paper
  • ID (valid BahnCard, credit card or EC/Maestro card)
  • Adobe Reader® (tickets are created in PDF format)

Adobe Reader® can be downloaded and installed free of charge here.

Attention:
If you have booked your flight with one of our partner airlines, it is not possible to book an online Rail&Fly ticket at germanwings.com

 Note:
If your booking has an etix® ticket number or if you have booked your Germanwings flight with one of our partner airlines or in a travel agency, please contact the relevant airline or your travel agency regarding this matter.

What documents must I carry with me during the train journey?

Please carry the following documents with you during the train journey:

  • Your Rail&Fly online ticket
  • Your Germanwings booking confirmation
  • The ID you used during the booking process (BahnCard, EC card, credit card).

If you fail to produce these documents when requested to do so during the journey, your ticket will become invalid and you will have to immediately pay the standard ticket price for all travellers.

Which trains can be used with a Rail&Fly online ticket?

Your ticket is valid for second class travel on all scheduled standard trains operated within Germany by the company Deutsche Bahn AG:

  • InterCityExpress
  • InterCity
  • EuroCity
  • InterRegioExpress
  • RegionalExpress
  • RegionalBahn
  • S-Bahn

Additional charges for travel on IC, EC and ICE trains are included.

Tickets are not valid for the following trains:

  • DB car transporter trains
  • Special trains
  • InterConnex
  • Cisalpino
  • Non-federal railways

The standard additional charge must be paid for travel on ICE Sprinter trains and DB night trains/CityNightLine.

Other public transport

In addition to standard local and national trains operated by Deutsche Bahn AG, you can also use the following public transport options between the airport and train station:

Airport
Station
Point of departure
Connections
 Frequency Journey time
Berlin-Tegel Berlin Hbf (central station) See timetable Airport Express (TXL) Bus Every 10 mins        
approx. 30 mins
Hanover       
Hanover Hbf (central station) See timetable S-Bahn S5 Every 30 mins       
approx. 15 mins
Cologne/Bonn Cologne Hbf (central station)
See timetable S-Bahn S13,
RegionalBahn
At least every 30 mins approx. 15 mins
Stuttgart Stuttgart Hbf (central station) Lower station level    
S-Bahn S2, S3 Every 10–20 mins approx. 25 mins
Dortmund       
Dortmund Hbf (central station)
Station forecourt
"AirportExpress" bus, U47 and bus 440 At least every 60 mins approx. 22 mins

(Journey information is not guaranteed)

What important information about the validity of the Rail&Fly online ticket must be taken into account?

If you have booked a one-way ticket, your ticket will be valid on the day of the flight as well as on the day before the flight. This is the same for the outward part of combined outward and return tickets, while the return ticket is valid on the day of the return flight as well as the following day. Outward and return journeys may not be more than six months apart. Detours may not be taken using this ticket; both the outward and return journeys must be a direct route between the initial train station and the airport, or vice versa. In the event of misuse, additional charges will be applied.

Click here for information on which flights can be combined with a Rail&Fly ticket.

Attention:
Unfortunately, it is not possible to book Rail&Fly online tickets at germanwings.com for flights operated by our partner airlines.

 Note:
If your booking has an etix® ticket number or if you have booked a Germanwings flight with one of our partner airlines or at a travel agency, please contact the relevant airline or your travel agency for more information.

Frequently asked questions relating to the topic: Booking & tickets

How do you book a Rail&Fly online ticket?

Want to take a convenient train to the airport for your flight? If so, step 2 of the booking process gives you the option of booking a Rail&Fly online ticket.

  • Enter your preferred departure and arrival stations under "Additional services" > "Rail & Fly".
  • Now choose whether you wish to buy a train ticket just for the outgoing journey or for both the outgoing and the return journey. The ticket can only be booked for the group as a whole, not for individual passengers. Infants up to two years of age travel free of charge if accompanied by their parents or grandparents.
  • Please enter the contact information associated with one passenger's ID card (BahnCard, EC or credit card) for identification on the train. This information is not collected for the purpose of paying for the tickets.
  • You will receive an email from us with your booking confirmation and a link.
  • Click on this link to print the Rail&Fly online ticket (we regret that it is not possible to post this to you.)

For information about the scope of validity, read this FAQ.

Already completed your booking, but want to go back and add the ticket? You will find useful information about booking additional services at a later date here.

Attention:
It is not possible to book Rail&Fly online tickets at germanwings.com for flights operated by our partner airlines.

 Note:
Does your booking have an etix® ticket number? Did you book a Germanwings flight through one of our partner airlines or your travel agent? If so, please contact the relevant airline or travel agent to ask about this.

Can I add Rail&Fly online tickets to an existing booking?

Yes, you can edit your booking at a later date in the "My flight" area. It is also the case here that tickets can only be bought for all travellers, not for individual group members.

Further information on booking additional services at a later date can be found here.

Attention:
Unfortunately, it is not possible to book Rail&Fly online tickets at germanwings.com for flights operated by our partner airlines.

 Note:
If your ticket has an etix® ticket number or if you have booked a Germanwings flight with one of our partner airlines or in a travel agency, please contact the relevant airline or your travel agency regarding this matter.

For which flights can I book a Rail&Fly online ticket?

Validity

  • Rail&Fly tickets may only be bought online and for international flights either departing from or arriving in Germany.
  • The Rail&Fly offer is not valid for domestic German flights, connecting flights or flights to and from Amsterdam, Brussels, Paris, Salzburg, Vienna or Zurich.
  • Train tickets may only be booked for routes that are paid for in euros.

Attention:
Rail&Fly online tickets unfortunately cannot be booked at germanwings.com for flights operated by our partner airlines.

 Note:
If you have an etix® ticket number or if you have booked a Germanwings flight with one of our partner airlines or in a travel agency, please contact the relevant airline or your travel agency in connection with this matter.

How will I receive my Rail&Fly online ticket?

After you have booked your Rail&Fly online ticket, you will receive an email confirmation from us. This email will contain a link to your ticket. Clicking on the link will open the ticket as a PDF file in A4 format. You can then simply print the ticket out or save it to your computer. Unfortunately, we are unable to send tickets out in the post.

 Note:
If your booking consists of an etix® ticket number and/or a Germanwings flight booked via one of our partner airlines or through a(n) (online) travel agency, please contact the respective partner airline or travel agency to book Rail&Fly tickets.

Can I change or cancel my Rail&Fly online ticket?

No. Rail&Fly tickets cannot be changed, cancelled, refunded or transferred.

If you have any further questions, please give us a call. Our competent call center employees are on hand to advise you at any time.

 Note:
If you have an etix® ticket number or if you have booked a Germanwings flight with one of our partner airlines or in a travel agency, please contact the relevant airline or your travel agency with any questions you may have about your Rail&Fly ticket.

Frequently asked questions relating to the topic: Rail travel

How do you book a Rail&Fly online ticket?

Want to take a convenient train to the airport for your flight? If so, step 2 of the booking process gives you the option of booking a Rail&Fly online ticket.

  • Enter your preferred departure and arrival stations under "Additional services" > "Rail & Fly".
  • Now choose whether you wish to buy a train ticket just for the outgoing journey or for both the outgoing and the return journey. The ticket can only be booked for the group as a whole, not for individual passengers. Infants up to two years of age travel free of charge if accompanied by their parents or grandparents.
  • Please enter the contact information associated with one passenger's ID card (BahnCard, EC or credit card) for identification on the train. This information is not collected for the purpose of paying for the tickets.
  • You will receive an email from us with your booking confirmation and a link.
  • Click on this link to print the Rail&Fly online ticket (we regret that it is not possible to post this to you.)

For information about the scope of validity, read this FAQ.

Already completed your booking, but want to go back and add the ticket? You will find useful information about booking additional services at a later date here.

Attention:
It is not possible to book Rail&Fly online tickets at germanwings.com for flights operated by our partner airlines.

 Note:
Does your booking have an etix® ticket number? Did you book a Germanwings flight through one of our partner airlines or your travel agent? If so, please contact the relevant airline or travel agent to ask about this.

Can I add services to my booking later?

Yes, you can edit your booking and add the following extra services up to 30 minutes before departure, whether you do it online, on your mobile phone, by phone or at one of our airport counters:

  • Regular, excess and special luggage (golfing equipment, bicycles and sports equipment such as surfboards, snowboards, bodyboards, diving gear, and sail and hang gliders)
  • Transport of pets
  • Seat reservations
  • Boarding and disembarking assistance for hearing or visually impaired passengers and travellers with restricted mobility
  • Boarding with a wheelchair
  • Assistance for passengers with restricted mobility from check-in to the aircraft, including assistance with steps to aircraft
  • Train connections to airport

Please be aware that space restrictions prevent us from transporting unlimited amounts of special baggage. Once our space is used up, you will no longer be able to select this service.

Fare upgrade

Up to 72 hours before departure, you can still upgrade your fare by telephone or at our counters. There will be no processing charge if you do this by phone.

Note: Do you have an etix® ticket number instead of a booking number? Did you book your Germanwings flight through a travel agent or one of our partner airlines? Did you book a flight with a partner airline at germanwings.com? If so, please contact the relevant airline or your travel agent.
 

Can I add Rail&Fly online tickets to an existing booking?

Yes, you can edit your booking at a later date in the "My flight" area. It is also the case here that tickets can only be bought for all travellers, not for individual group members.

Further information on booking additional services at a later date can be found here.

Attention:
Unfortunately, it is not possible to book Rail&Fly online tickets at germanwings.com for flights operated by our partner airlines.

 Note:
If your ticket has an etix® ticket number or if you have booked a Germanwings flight with one of our partner airlines or in a travel agency, please contact the relevant airline or your travel agency regarding this matter.

For which flights can I book a Rail&Fly online ticket?

Validity

  • Rail&Fly tickets may only be bought online and for international flights either departing from or arriving in Germany.
  • The Rail&Fly offer is not valid for domestic German flights, connecting flights or flights to and from Amsterdam, Brussels, Paris, Salzburg, Vienna or Zurich.
  • Train tickets may only be booked for routes that are paid for in euros.

Attention:
Rail&Fly online tickets unfortunately cannot be booked at germanwings.com for flights operated by our partner airlines.

 Note:
If you have an etix® ticket number or if you have booked a Germanwings flight with one of our partner airlines or in a travel agency, please contact the relevant airline or your travel agency in connection with this matter.

How will I receive my Rail&Fly online ticket?

After you have booked your Rail&Fly online ticket, you will receive an email confirmation from us. This email will contain a link to your ticket. Clicking on the link will open the ticket as a PDF file in A4 format. You can then simply print the ticket out or save it to your computer. Unfortunately, we are unable to send tickets out in the post.

 Note:
If your booking consists of an etix® ticket number and/or a Germanwings flight booked via one of our partner airlines or through a(n) (online) travel agency, please contact the respective partner airline or travel agency to book Rail&Fly tickets.

Type of service

Description

Charges per person and flight segment

 

Service for disabled passengers

 
BLND Boarding and disembarking assistance for visually impaired passengers no charge
DEAF Boarding and disembarking assistance for deaf passengers and sign language users no charge
WCHR Assistance for passengers with impaired mobility on airport apron no charge
WCHS Assistance for passengers with impaired mobility on aircraft steps no charge
WCHC Carrying passengers with impaired mobility to seat on aircraft no charge
WCMP Transport of manually operated wheelchair no charge
WCBD Transport of a motorised wheelchair operating on dry batteries no charge
Guide dog Transport of a guide dog no charge
     
 

Carriage of baggage

 
BAG Reduced baggage surcharge for a maximum of one item of checked luggage €15 / £14 / CHF 20 / $21 / CZK 420 / SEK 150 / NOK 123 / PLN 63 / HUF 4,950
BAG (BM) Baggage surcharge for a maximum of one item of checked luggage €30 / £27 / CHF 40 / $42 / CZK 840 / SEK 300 / NOK 246 / PLN 126 / HUF 9,900
BAG 2 - 5 Baggage surcharge per additional item of checked luggage €75 / £68 / CHF 99 / $104 / CZK 2,100 / SEK 750 / NOK 615 / PLN 345 / HUF 24,750
XBA/XMA Excess luggage surcharge for the first item of luggage of up to 9 kg of excess weight €50 / £45 / CHF 66 / $70 / CZK 1,400 / SEK 500 / NOK 410 / PLN 230 / HUF 16,500
XBB-XBE/MBXME Excess luggage surcharge for additional items of excess luggage of up to 9 kg of excess weight €50 / £45 / CHF 66 / $70 / CZK 1,400 / SEK 500 / NOK 410 / PLN 230 / HUF 16,500
SKI Transport of ski equipment weighing up to max. 30 kg (skis/snowboards – max. 3 pairs/boards per person) incl. accessories such as sticks and ski/snowboarding boots (depending on availability) no charge
SWP Transport of sports weapons per item (incl. ammunition) €50 / £45 / CHF 66 / $70 / CZK 1,400 / SEK 500 / NOK 410 / PLN 230 / HUF 16,500
GOLF Transport of golf equipment per set €50 / £45 / CHF 66 / $70 / CZK 1,400 / SEK 500 / NOK 410 / PLN 230 / HUF 16,500
BIKE Transport of bicycle (packed securely for transport) per bike
Packing material is not provided by Germanwings (depending on availability)
€50 / £45 / CHF 66 / $70 / CZK 1,400 / SEK 500 / NOK 410 / PLN 230 / HUF 16,500
SPEQ Transport of the following specialised equipment: bodyboard, surfboard, sailboard/hang-glider, diving equipment (depending on availability) €50 / £45 / CHF 66 / $70 / CZK 1,400 / SEK 500 / NOK 410 / PLN 230 / HUF 16,500
  Please note: If your booking consists of an etix® ticket number and/or a Germanwings flight booked via one of our partner airlines or at a travel agency, luggage rules may vary. Please contact the relevant airline or travel agency for more information.  
     
 

Specific services

 
ADD Service surcharge levied on a booking or booking change (flight date) in line with Article 5.2.3 of the GCC, as booked via the call centre, at a Germanwings airport sales desk or through a commercial agent €20 / £18 / CHF 26 / $28 / CZK 560 / SEK 200 / NOK 164 / PLN 92 / HUF 6,600 (per booking, not per person and per journey)
RBK Charge for a change to the flight date up to 30 minutes before departure €65 / £59 / CHF 86 / $90 / CZK 1,820 / SEK 650 / NOK 533 / PLN 273 / HUF 21,450 plus difference in current flight price
NC1 Change of name per person and per booking €65 / £59 / CHF 86 / $90 / CZK 1,820 / SEK 650 / NOK 533 / PLN 273 / HUF 21,450 plus difference in current flight price
PETC Transport of pets up to 8 kg in an appropriate container
Containers for transporting pets are not provided by Germanwings
€40 / £36 / CHF 53 / $56 / CZK 1,120 / SEK 400 / NOK 328 / PLN 184 / HUF 13,200 (no additional charge for guide dogs)
TAF Surcharge per payment by credit card 2% of the total booking fare (for domestic German flights plus VAT)
TAFR Reduced surcharge per payment by credit card 2% of the total booking fare (for domestic German flights plus VAT)
TAFG Surcharge for payments by credit card for group bookings per person and leg 2% of the total booking fare (for domestic German flights plus VAT)
RPR Surcharge per RatePAY booking (only for payments in euros) €9.90
TAF Surcharge per payment by PayPal €9.90 / £9 / CHF 13 / $14 / CZK 277 / SEK 99 / NOK 81 / PLN 46 / HUF 3,267
TAFR Reduced surcharge per payment by PayPal €2 / £2 / CHF 3 / $3 / CZK 56 / SEK 20 / NOK 16 / PLN 9 / HUF 660
TAF4U Surcharge per payment with VISA Electron, VISA Debit card or by direct debit no charge
INF Service charge per leg for children up to 2 years of age €15 / £14 / CHF 20 / $21 / CZK 420 / SEK 150 / NOK 123 / PLN 69 / HUF 4,950
UM Supervision of children between 5 and 11 travelling alone (unaccompanied minor service in accordance with Article 21) only within Germany and on flights from Germany to Zurich and Vienna €40 / £36 / CHF 53 / $56 / CZK 1,120 / SEK 400 / NOK 328 / PLN 184 / HUF 13,200
Pushchairs Transport of pushchairs on airport apron, on aircraft steps, in the airport no charge
SEF Seat reservation – standard €10 / £9 / CHF 13 / $14 / CZK 280 / SEK 100 / NOK 82 / PLN 46 / HUF 3,300
SEF Seat reservation with more legroom including snack & drink €18 / £16 / CHF 24 / $25 / CZK 504 / SEK 180 / NOK 148 / PLN 83 / HUF 5,940
  Extra seat: empty middle seat (valid for the transport of musical instruments larger than a guitar) Extra ticket (same price as existing ticket if booked by midnight on the same day; otherwise the flight fare on the day the private seat is booked)
     
 

Other charges

 
CBF Flat-rate compensation per returned direct debit €7.65 / £7 / CHF 10 / $11 / CZK 214 / SEK 77 / NOK 63 / PLN 35 / HUF 2,525
CXL/RBK
flex
Charge-incurring booking change and cancellation in fares with the Flex option in line with Article 19.4.3 €75 / £68 / CHF 99 / $104 / CZK 2,100 / SEK 750 / NOK 615 / PLN 345 / HUF 24,750

ERRORS & OMISSIONS EXCEPTED.

For further information please consult our General Conditions of Carriage.

Our fares at a glance

   

BASIC

Our budget fare

SMART

Our standard fare

BEST

Our comfort fare
  Collect miles - Boomerang Club or Miles & More
          Increased mileage credit, including HON Circle miles
  Snack & drink From €6       À la carte catering
  1 bag up to 23 kg €15
if booked online
       
  2nd bag up to 23 kg €75
if booked online
€75
if booked online
   
  Preferred seating €10       In rows 1-3
  Seat with more legroom
Snack & drink included
€18
where available
Where available
  Throughout the 
Airbus fleet
  Adjacent seat free            
  Lounge access Lounge access at select airports for HON and SEN Lounge access at select airports for HON,
SEN and FTL
Lounge access at select airports
  Reserved
hand luggage compartment
           
  Priority check-in
and boarding
           
  Access to security fast lane           At select airports
  Booking changes Surcharge Free with Flex option * Free with Flex option *
  Cancellation     Free with Flex option * Free with Flex option *
  Extras
Special luggage and sport equipment
Surcharge **
(price depends on service)
Surcharge **
(price depends on service)
Surcharge **
(price depends on service)

     Included           
 
     Cannot be added

* Can be added for a surcharge; free booking changes and cancellation possible until the end of the departure date
** Where available

In order to prevent forms from being used to send unsolicited email (spam or junk mail), we require security text fields to be filled in. They guarantee that the forms are only submitted by "real" people rather than automatically.

Please bear with our use of security text fields. Enter the characters shown in the image in the security text field.

If you cannot see an image, check your browser settings to see if images (format: .jpg) are set to be displayed. If necessary, use another browser such as Internet Explorer.

Once you sign up for the Germanwings newsletter, you will receive regular information by email with company news and current offers. You can stop receiving the newsletter at any time by clicking on the "Unsubscribe" link in the newsletter. In order to measure response, we use industry-standard metrics that send the "Click and open" information via hotspots. We can only access the data collected in anonymous and aggregate form.

etix® is an electronic ticket that replaces paper tickets. It has a 13-digit number in addition to your booking code. You receive this etix® ticket number under certain circumstances, for example if you book through the Lufthansa website or a travel agent. It is saved for you in the etix® database. When you present your etix® ticket number and a photo ID, you will receive your boarding pass.

Track your flight and stay up to date on the latest status.

Your information has been transferred successfully. 

There was a problem transferring your information to us. Please try again later.

Loading ...

Germanwings.com

The connection between ${originairport} and ${destinationairport} is carried out by our partner, Condor. You can book your flight directly with Condor. Would you like to be automatically redirected to Condor?