Frequently asked questions

When must a disabled person be accompanied?


For security reasons, completely immobile passengers must be accompanied when taking Germanwings flights.

Passengers who cannot move and/or orientate by themselves must also be accompanied.

Please understand that only one guide dog can be accommodated per flight. The guide dog will be carried free of charge and it must be registered after booking by using the contact form provided. We therefore recommend you contact us before booking in order to ascertain whether this place is still free.

On flights operated by our partner airlines their conditions apply.

Further questions regarding "Passengers with limited mobility"