Frequently asked questions

When can I check in?

We recommend you be at the desk at least 90 minutes before the schedules time of departure for Germanwings flights.

Our desks open 2 hours (for flights from Tel Aviv: 3 hours / for flights from Casablanca: 2,5 hours / for flights from Algiers: 3,5 hours) before departure and close 30 minutes (for flights to/from Tel Aviv: 60 minutes / for flights from Casablanca: 50 minutes / for flights to/from Pristina: 40 minutes / for flights from Algiers: 90 minutes) before the scheduled departure time. In order to ensure flights depart on time we cannot check in after this time. If you arrive at the check-in late, you will automatically forfeit your right to be transported.

We unfortunately do not allow check in the night before.

For flights operated by our partner airlines their check-in conditions apply.

Further questions regarding "Check-In"