Frequently asked questions

How does the check-in work?

There are various ways you can check in for Germanwings flights:

1. Check-in desk at the airport:

You can view a list of the airports to which Germanwings flies, along with the relevant information on check-in desks at the airports under “Destinations & Airports”.

Click here to go to Destinations & Airports.

2. Check-in machines at Berlin, Cologne/Bonn, Hanover, Hamburg, Nuremberg, Dresden, Munich and Stuttgart airports:

If your flight departs from these airports, it’s easy to check in using the machines provided.

Even if you use the self check-in, your hand luggage cannot exceed 8kg in weight or 55 x 40 x 20cm in size. If you also want to take larger and heavier items of luggage with you, simply use our baggage drop-off desk. The queues here are short as all you’re doing is dropping off your bags.

3. Online check-in:

On the website in the "My Germanwings" section you will find the "Web Check-In" area. You simply need your six-figure booking code or etix® ticket number and a printer. You can check in all passengers in your booking in one go when you check in online.

To the online check-in »

4. Mobile check-in:

It’s easy to check in with germanwings mobile check-in. It doesn’t matter where you are, you just use your Internet-enabled mobile phone. You can call up the mobile website in your mobile browser or download our iPhone or Android app. To check in all you need is the six-digit booking code and surname the booking was issued for.

During the check-in process you choose how you receive your boarding pass: as a text message, via e-mail or in Passbook or the iPhone or Android app.

Click here for more information on mobile check-in. 

For flights operated by our partner airlines their check-in conditions apply.

Further questions regarding "Check-In"