Frequently asked questions

Where and when do I receive my boarding card for a flight connection?


If you leave from a Germanwings departure airport in Germany and change planes in Cologne, Stuttgart, Hanover or Berlin, you will receive your boarding card for the whole Germanwings flight at the departure airport.

For all other Germanwings flights changing in Cologne or Stuttgart you will receive the boarding card for the connecting flight at the Germanwings transfer desk in the gate area at the airport you change planes in. Please follow the signs. If you change in Berlin, you receive your boarding card for the onward flight at the Germanwings Check-In desk in the departure hall there.

If you’re changing in Hanover, you’ll receive the boarding pass fort he onward journey from Hanover from Germanwings transfer counter B213 in the departures hall.

If you change planes in Berlin, you will be given the boarding pass for you onward flight from Berlin at the Germanwings transfer desk in the departures hall.

Please note:
Due to customs regulations it is unfortunately impossible for us to check your luggage through to some onward destinations:
For flights from non-Schengen* and/or non-EU departure airports such as Istanbul, Izmir, Moscow, Pula, Split and Zagreb with connections in Berlin we would ask you to pick up your luggage on arrival in Berlin and proceed to the Germanwings transfer desk in the main hall, where you will receive the boarding card for your connecting flight. The transfer desk is well signposted. It is next to the normal check-in desks just 100 metres from the luggage retrieval hall.

*You can find a list of Schengen countries on the European Commission’s homepage.

On flights operated by our partner airlines their conditions apply.

Further questions regarding "Check-in for flight connections"