Frequently asked questions

Can I change flight connections?


You can change the travel date of the booked Germanwings flight up to 30 minutes before departure either online or by contacting our call centre.

Online you can change your booking as usual in the “My Germanwings” section by entering your username and password.

On your mobile phone you can change a flight on the mobile homepage or via the main meu under "manage flights".

In the BASIC fare, standard SMART fare or BEST fare we levy a charge for changes to the booking per person and per leg (leg here means from the departure airport to the final destination).

If you added the flex option when booking SMART or BEST fares, changes to the booking are free.

If the flight fare originally booked is no longer available, in the BASIC, standard SMART and BEST fares you must also pay the difference to the valid fare of the flight at the time the change is made.

If you added the flex option when booking SMART or BEST fares, you do not have to pay the difference.

Further questions regarding "General questions regarding booking"