Frequently asked questions

Can my child travel alone?


Germanwings can only carry children under 12 years of age if they are accompanied by a responsible adult.

For children aged 5 to 11 we offer a care service on direct services within Germany and direct services from Germany to Zurich and Vienna (UM service). Our staff are delighted to look after your child and make sure they arrive at the destination airport safe and sound. We also offer every child travelling alone a free snack, a small bottle of still water (0.2l), and a piece of confectionery of their choice, as well as a second drink .

To book the unaccompanied minor service as well as the corresponding flight, please contact the call centre or a Germanwings desk at the airport (for etix® ticket bookings only at the airport). We cannot accept bookings over the Internet.

For the unaccompanied minor service we levy a charge per leg and child travelling alone. The charge is paid at the time of booking the service.

Please note that for some countries special entry and exit provisions apply for children and young people travelling alone. We state unequivocally that it the responsibility of each passenger to ensure they comply with the national entry and exit provisions and we recommend they obtain information in good time before travelling from the appropriate national authorities and procure the necessary documents.

On flights operated by our partner airlines their conditions apply.

Further questions regarding "Children - Booking"