Frequently asked questions

Will I receive a ticket when booking a flight?


Germanwings is a "paperless" airline. Instead of a paper ticket, we will issue you with a booking reference or etix® ticket number, which you will need to show at the check-in desk (along with your identity card or passport) in exchange for a boarding card.

Depending on how you book you will receive your booking reference by e-mail, fax or directly at the airport desk.

Booking confirmations for flights operated by our partner airlines will be sent exclusively by e-mail.

Further questions regarding "General information on booking"