Frequently asked questions

What conditions apply to flight vouchers?

Germanwings does not accept any responsibility for the loss of vouchers or voucher codes and will therefore not replace them. Vouchers may only be used for private purposes. Marketing or selling on vouchers would only be possible after prior consultation with Germanwings. More particularly, it is specifically forbidden for you or any third party to put vouchers up for sale commercially on online auction sites or other internet platforms.

You can obtain more information on vouchers in the terms of use. Furthermore, the GCC apply to the purchase and redeeming of vouchers.

Separate conditions apply to promotional vouchers issued as part of competitions or marketing campaigns.

Further questions regarding "Flight vouchers"