Frequently asked questions

How do I book for a group?


If you wish to book Germanwings flights for more than 9 people, please fill out the group request form. Please make sure you enter the destination airports, departure and return dates and the number of passengers.

Germanwings will get back to you by e-mail with an individual quote. If you agree with the quote, you will then need to confirm the offer by e-mail for the quote to become a binding agreement for carriage by air. The requested group carriage contract is concluded, if we confirm the quote to you via email within two working days (Monday to Saturday) in a booking confirmation email.

The names of all group members must be provided at the latest 4 working days before the scheduled departure date of the outward journey. The day of departure should not be calculated in these 4 days. We charge additional fees if you specify or change names later than 4 working days before departure. On group bookings for 12 or more passengers you have the right to cancel 10% (rounded down in line with the number of passengers) of people’s reservations up to one month before departure and be refunded the appropriate portion of the airfare.

You can find all conditions in our General Conditions of Carriage. Our group department is also open daily Monday to Friday from 9:00 to 12:00 and 13:00 to 17:00 (CET):

  • from abroad contact us by e-mail on groups@germanwings.com
  • in Germany you can contact the group department on 01806-122-345
    (0,20 € per call from a landline - mobile charges will be max. 0,60 € per call)


Group bookings »

If you would like to make group bookings on partner-airline flights, please contact the respective airline. The rules and provisions of the partner airline apply.

Further questions regarding "Groups Bookings"