Frequently asked questions

Is paying with a credit card secure?

To ensure our customers’ credit card details are protected Germanwings complies with the requirements of the Payment Card Industry Data Security Standard (PCI DSS).

As the collective certifying standard for international payment systems the PCI DSS targets the secure processing and storage of payment card information in the systems of companies processing card data. We were one of the first European airlines to achieve compliance with the PCI DSS at the being of 2010 and this fact was underlined in an audit carried out by SRC Security Research & Consulting GmbH, an independent and accredited inspector.

Further questions regarding "Payment procedure"