Frequently asked questions

How do I redeem my miles?


Miles can be redeemed online for an available award flight in the BASIC fare. Using the “Book an award flight” in the member’s area you book the award flight you want! Award flights are already available for only 10,000 miles.

The number of miles required for an award flight in the BEST Fare is 20,000 for a one-way and 40,000 for a return flight. Award flights in the BEST Fare with Germanwings can only be booked via the Boomerang Club serice center.

You must book the award flight at least 2 days before the departure date and it is obviously subject to availability. These flights are transferable to third persons and it is possible to add accompanying persons to the booking.

To redeem your miles, please click here.

Boomerang Club miles cannot be collected on flights operated by our partner airlines.

Further questions regarding "Redeeming Miles"