Frequently asked questions

How do I collect miles?

First of all you must register for the Boomerang Club here. As a registered Boomerang Club member you should indicate your membership number every time you book! The corresponding number of miles will then be credited automatically to your account balance once you have taken your flight.

If you do not take a flight and it is then forfeited, you do not receive any miles for that flight. If you forget to indicate your membership number, you can have the miles credited retroactively by calling our call centre or online in the “My Germanwings” section. Log in, click on “Manage my booking” and then “Change booking” for the corresponding booking. Here you can also enter your membership number after the flight and have your miles credited.

As a rule miles can only be collected on flights, which are taken by the member in person and which were booked after registration in the club.

Miles cannot be collected on award flights.

As a registered Boomerang Club member you can also collect miles for each paid stay in a partner hotel or each time you rent a car from one of our car-rental partners. Simply quote your Boomerang Club membership number to each of our partner firms when booking. As a rule miles can only be collected for services the members use themselves.

Click here for a list of partner companies and current promotions.

Boomerang Club miles cannot be collected on flights operated by our partner airlines.

Further questions regarding "Collecting miles"