Frequently asked questions

How can I contact the Miles & More Service Team?


The Miles & More Service Team in Germany can be contacted via email, telephone, fax or by mail. It is available for all questions regarding Miles & More and for award bookings.

Miles & More Service Team
Postfach 12 00
33409 Verl
Germany

Phone: +49 - (0) 18 05 - 59 59 (0,14 € per min. from a German landline network; max. 0,42 € per min. for calls from a German mobile phone network)  
Fax: +49 - (0) 52 41 - 80 60 200

Opening hours (CET):
Monday 7:00 - 22:00
Tuesday 7:00 - 22:00
Wednesday 7:00 - 22:00
Thursday 7:00 - 22:00
Friday 7:00 - 22:00
Saturday 7:00 - 22:00

Further questions regarding "Miles & More"