Frequently asked questions

How can I cancel my membership of the Boomerang Club?

Please send your cancellation letter with your membership number to:
Germanwings GmbH, Boomerang Club, Germanwings-Str. 1, 51147 Cologne.

To process your membership after cancellation the conditions of membership still apply. After membership is terminated you are no longer entitled to collect miles. Miles in your account at the time of cancellation can be redeemed for awards in the 6 months after the day membership is terminated. Germanwings will close the member’s account 6 months after membership is cancelled. Miles in the account at this date are forfeited.

Further questions regarding "Registration & Account management"