Frequently asked questions

How can Miles & More award miles and status miles be retro-credited?

Miles for Germanwings flights can be credited retrospectively via "My bookings" by using the Germanwings booking code. It is possible to apply for retrospective credit of miles that have not been automatically credited for up to 6 months.

Your flight is not listed under „My bookings“?Please contact our service team via e-mail to or via phone: +44 (0) 87 17 02 99 86 (GMT 7:00 - 20:00).

Further questions regarding "Earning Miles & More award miles with Germanwings"