Frequently asked questions

Are there any restrictions on the amount, size and weight of hand baggage?


Each passenger can take on board, free of charge, one item of hand luggage up to a maximum of 8 kg in weight and not exceeding 55 x 40 x 20 cm in size. This rule does not apply to foldable suit bags, which may be as large as 57 x 54 x 15 cm. Please surrender larger and heavier items of baggage at the counter.

Items of luggage that exceed these dimensions will be carried in the hold, given the limited storage capacity in the cabin. This is both for your safety and the safety of your fellow passengers as well as for your comfort. If your hand luggage has to stored in the hold, please remember to remove all medicine and valuables, such as laptops, mobile phones, PDAs, documents, passports, jewellery, etc.

On flights operated by our partner airlines their hand-luggage conditions apply.

Further questions regarding "Hand baggage"