Frequently asked questions

How can I get my miles account balance with my mobile?

Find out how many miles you have – whenever you want.

Connect to the Internet on your mobile and go to germanwings.com. Select “Miles” and enter your user name and password and find out how many miles you have.

Further questions regarding "Booking, rebooking, check-In, flight status/plan and miles account balance"

• What advantages do the Mobile Services offer? »
• How can I book my flight with my mobile? »
• How can I change my flight with my mobile? »
• How can I check in with my mobile? »
• How can I access flight status and flight plan with my mobile? »
• How can I get my miles account balance with my mobile? »