Frequently asked questions

Are there any additional costs when I make a payment?

For payments other than with VISA Electron, VISA Debit Card or by direct debit, a 9,50 €/£8 surcharge applies.

When booking partner-airline flights on the Germanwings website and Germanwings flights on partner-airline websites, there may be differing costs.

Further questions regarding "Payment procedures"

• When will payments be deducted? »
• Are there any additional costs when I make a payment? »
• What are the different ways of paying? »
• What does “Payment Status: declined/pending” under “My Booking” mean? »
• Is paying with a credit card secure? »