What happens if I forget my booking reference or lose my booking confirmation?
You can view your online booking on the My Germanwings page on http://www.germanwings.com/.
If you have not booked online, please telephone our Call Centre on ++44 (0) 870 252 12 50 (Opening hours: 7:00 - 20:00).
We will be happy to issue your booking reference again.
You can also, however, check in at our desks without your reference number, with your proof of identity alone.
Further questions regarding General questions regarding booking
- How can I book? »
- How does online booking work? »
- How can I book additional services, such as ski or golf equipment transport? »
- How far in advance can I book? »
- When are the summer/winter flight schedules released? »
- What is the latest I can book? »
- Do I need a visa to travel to any of your destinations? »
- Will I receive a ticket when booking a flight? »
- Is my booking transferable to another person? »
- What should I do if I don’t receive an e-mail/fax confirmation? »
- What happens if I forget my booking reference or lose my booking confirmation? »
- Can I reserve a seat when I book? »
- Where can I see your terms and conditions of business? »
- Do I have to confirm my booking? »
- Can my flight time change? »
