Frequently asked questions

What special services are available to passengers with disabilities?


Naturally, passengers with disabilities will be allowed to board first when travelling with Germanwings.

We will be happy to assist should you and the person accompanying you need extra help when checking in or boarding. If you anticipate requiring extra help, please let us know in good time by e-mail or by calling us on ++44 (0) 870 252 12 50 (7:00 - 20:00).

This additional service is free of charge.

Further questions regarding Passenger with disabilities