Frequently asked questions

I booked early, but later on I saw the same flight offered on the internet at a lower price – why?


Because Germanwings regularly offer special deals in the internet, it can happen that you book a flight at a particular price one evening and find the same flight at a lower price the next day purely by coincidence, within the scope of a special offer.

We are sure you will understand that we are not able to give refunds in such cases. This would represent a level of cost and labour out of all proportion with our low prices, which we would have to raise drastically as a consequence. This would certainly not be in the interest of our customers.

Further questions regarding Low fares, special offers, taxes and fee