Frequently asked questions

How do I obtain an invoice?


The Germanwings invoice is an electronic ticket which Art. 34 UStDV (Turnover Tax Implementation Regulation) recognizes as an invoice and which the letter from the Federal Ministry of Finance of 29 Jan. 2004, Ref. IV B 7 – S 7280 – 19/04 recognizes as an invoice (without an electronic signature) entitling the purchaser to deduct input tax.

If you have not kept your confirmation of booking, please contact our call centre on 0900-1919100 (0.99 € per minute from the Deutsche Telekom landline network). We would be pleased to provide you with another copy of your booking confirmation.

Further questions regarding Billing