Frequently asked questions

How much does it cost to cancel a FlexPlus flight booking?


There is a charge of €25 per passenger for the cancellation.

If you wish to cancel a FlexPlus booking please contact our call centre or a Germanwings airport sales information desk at the airport. We regret that it is currently not possible to cancel FlexPlus bookings on our website.

We have call centres in many different countries around Europe. Simply consult our website to find the telephone number of the one closest to you.

The Germanwings airport sales information desk is open at the airport during flight operations.

Further questions regarding FlexPlus fare