Frequently asked questions

Where and when do I receive my boarding card for a flight connection?


If you leave from a Germanwings departure airport in Germany (apart from Rostock and Zweibrücken) and change planes in Cologne, Stuttgart, Berlin or Hamburg, you will receive your boarding card for the whole journey at the departure airport.

For all other flights changing in Cologne or Stuttgart you will receive the boarding card for the connecting flight at the Germanwings transfer desk in the gate area at the airport you change planes in. Please follow the signs. If you change in Berlin, you receive your boarding card for the onward flight at the Germanwings Check-In desk in the departure hall there. If you change in Hamburg, you receive your boarding card for the onward flight at the gate of the connecting flight.

For flights from non-Schengen* and/or non-EU departure airports such as Bucharest, Istanbul, Izmir, Moscow, Pula, Split and Zagreb with connections in Berlin we would ask you to pick up your luggage on arrival in Berlin and proceed to the Germanwings transfer desk in the main hall, where you will receive the boarding card for your connecting flight. The transfer desk is well signposted. It is next to the normal check-in desks just 100 metres from the luggage retrieval hall.

*You can find a list of Schengen countries on the European Commission’s homepage.

Further questions regarding "Check-in for flight connections"