What happens if I do not receive or have lost my booking confirmation or booking reference?
You can view your online booking on the “My Germanwings” page.
If you have not booked online, please contact out call centre.
We will be happy to issue your booking confirmation again.
However, you can also check in at our desks without your booking reference, with your proof of identity alone.
Further questions regarding "General information on booking"
- How can I book? »
- What is the latest I can book? »
- How can I book additional services? »
- Do I need a visa to travel to any of your destinations? »
- Will I receive a ticket when booking a flight? »
- Is my booking transferable to another person? »
- What happens if I do not receive or have lost my booking confirmation or booking reference? »
- Can I reserve a seat when I book? »
- Do I have to confirm my flight reservation? »
