Frequently asked questions

Can I change the flight date and the name on the ticket?


You can change the travel date of the booked flight up to 2 hours before departure, within the framework of our published schedule, providing the passenger name and the route are the same. You can do this online via our website or by contacting our call centre.

You can only change a booking within the same fare bracket.

On the Germanwings website log in to the “My Germanwings” section with your username and password. You will then see an overview of the flights you have booked. Select the flight booking that you would like to make changes to. You can then choose a different flight date and rebook your flight for this day upon payment of a fee and, where applicable, the difference in fare price. 

Rebooking is free in the Flex fare bracket.

We levy an additional processing fee for booking changes by telephone.

If you cannot travel on a flight you have booked, it is possible to transfer your ticket so that someone else can use it. Name changes are possible on all Germanwings flights.

You can make a name change for a fee via the Germanwings call centre up to 2 hours before your flight's departure by giving the booking code for your flight. If a reservation has several legs, please note that you can change the name of a passenger only up to two hours before the scheduled departure of the first (original) leg. If the current flight fare is higher than the fare paid originally, the difference must be paid.

Further questions regarding "Changing a booking and cancellation"