Frequently asked questions

Are there any additional costs when I make a payment?

We levy a transaction fee for each payment transaction. If you pay with VISA Electron, a Germanwings credit card or by direct debit, there is no transaction fee.

Further questions regarding "Payment procedures"

• When will payments be deducted? »
• Are there any additional costs when I make a payment? »
• What are the different ways of paying? »
• What does “Payment Status: declined/pending” under “My Booking” mean? »
• Is paying with a credit card secure? »