What do I do if I leave my hand baggage in the aircraft or lose it?
If you have lost or left a personal item in the plane, please contact the baggage-tracing office at the relevant airport.
If you have any further questions, please get in touch by filling in the contact form.
Further information can be obtained from:
Ankara Airport: +90 312 398 0312
Antalya Airport: +90 242 3303 8002 65
Athens Airport: +30 210 35 30 153
Barcelona Airport: +34 93 298 48 71
Belgrade Airport: +381 11 22 86 412
Berlin-Schönefeld Airport: +49 30 60 91 3638
Bologna Airport: +39 051-6479 647
Bucharest Airport: +40 215590105
Budapest Airport: +36 1 296 8368 or -8369
Calvi Airport: +33 4 95 65 88 00
Cologne/Bonn Airport: +49 2203 403108
Copenhagen Airport: +45 3247 4725
Corfu Airport: +30 26610 28722
Corsica Airport: +33 495545411
Crete (Heraklion) Airport: +30 2810 397384
Dortmund Airport: +49 231 92 13 635 or +49 231 92 13 211
Dresden Airport: +49 351 881 4182
Dublin Airport: +353 1 812 5714 or +353 1 812 5715
Dubrovnik Airport: +385 20773328
Edinburgh Airport: +44 131 – 344 3253
Faro Airport: +351 289 88 9407
Friedrichshafen Airport: +49 7541 284 386
Fuerteventura Airport: +34 928 860506
Gran Cancaria / Las Palmas Airport: +34 928 579216
Hamburg Airport: +49 40 1888 3862
Hanover Airport: +49 511 977 2608
Hurghada Airport:+20 10 160 2731
Ibiza Airport: +34 971-809 338
Istanbul Sabiha Gökcen Airport: +90 216 58 55 88 0
Izmir Airport: +90 232-274 0870 or - 2191
Kavala Airport: +30 693 7091 667
Kiev-Borispol Airport: +38 044 281 75 39
Klagenfurt Airport: +43 5 1766 38247
Kos Airport: +30 224 205 1567
Krakow Airport: +48 12 285 51 21
Lamezia Terme Airport: +39 0968 414 391
Leipzig/Halle Airport: +49 341 224 1858
Lisbon Airport: +351 21-8445182
London Stansted Airport : +441279810014
Madrid Airport: +34 911 107 086 or +34 661 419 079
Malaga Airport: +34 95 048270
Manchester Airport: +44 871 288 7354
Marseille Airport: +33 442 105 172
Milan Malpensa Airport: +39 02 58581285
Moscow Airport: +7 495 4367482
Munich Airport: +49 89 975 92550
Mykonos Airport: +30 22890 22327
Nice Airport: +33 4 9321 4209
Palma de Mallorca Airport: +34 971 789 972 or +34 971 622 201
Prague Airport: +42 02 20114 483
Pristina Airport: + 381 385958175 or 179
Pula Airport: +385 5253 0149
Reykjavik (Keflavik ) Airport: +354 8997 257
Rhodes Airport: +30 22410 83266
Rome Fiumicino Airport: +39 06 6595 6777
Rostock-Laage Airport: +49 38454 321390
Salzburg Airport: +43 662 8580 259
Sarajevo Airport: +387 33 289 405
Sofia Airport: + 359 29372490
Split Airport: +385 21 203 218 or -555
St Petersburg Airport: +7 812 7238361
Stockholm Airport: +46 8 797 80 84
Stuttgart Airport: +49 711 9484 737
Tel Aviv Airport: +972 3 975 4072
Teneriffa-South Airport: +34 922 759391
Thessaloniki Airport: +30 2310 478932
Tirana Airport: + 355 0436 3369 206
Toulouse Airport: +33 5 61712760
Venice-Treviso Airport: +39 0422 315 141
Verona Airport: +39 04 58095715
Vienna Airport: +43 1-7007 33512 or -33510
Warsaw: +48 22 650 -4385 or -3539
Zadar Airport: +38 523 205 800
Zagreb Airport: +385 1 4562-229
Zurich Airport: +41 43 816 5422
Zweibrücken Airport: +49 6332 974 666
